About DGEP

His Highness Sheikh Mohammed bin Rashid Al Maktoum UAE Vice President, Prime Minister and Ruler of Dubai ordered in September 1997 to establish Dubai Government Excellence Program (DGEP), which became the first integrated program in the world for governmental excellence. It also became the driving force behind developing the public sector in Dubai and enable it to provide excellent services for the customers and benefiters.

The program has significantly contributed in last years in developing the administrative performance, concepts, practices and techniques applied in the public sector, thanks to the government entities cooperation with the program in applying the organizational and professional excellence standards and benefiting from them in continues optimization processes of their services and performance.

The Program since its establishing has been under the patronage and support of H.H. Sheikh Mohammed bin Rashid Al Maktoum UAE Vice President, Prime Minister and Ruler of Dubai. The program’s team ensures on developing the general system of the program and systematically reviewing the categories, standards, methodologies and techniques to keep pace with the changes in the administration and quality world, and to efficiently response to conditions and requirements of the public sector in Dubai.


Achieve excellent global governmental performance.


Looking to making unique improvements in the performance, outcomes and services of the government entities in Dubai bringing it to a globally leading level through providing guiding model for excellence and a continuous group of optimization initiatives and development events.

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